Home › Contact

Contact Us

Questions about official Cleveland County criminal records belong with the government office that holds the requested file. Court documents go to the Clerk of Superior Court, Sheriff reports go to the responsible division, and fingerprint-based personal review goes to NCSBI. The contacts below distinguish those routes. This private resource cannot receive filings, retrieve records, correct case data, or answer for any North Carolina agency.

This Is Not a Government Office. This privately operated resource cannot retrieve or change criminal records, conduct an official check, or accept a North Carolina expunction filing.

Need an Official Record?

Use the custodian that matches the Cleveland County record:

  • Filed criminal cases and certified county searches: Cleveland County Clerk of Superior Court, 100 Justice Place, Shelby, NC 28150; 704-476-7800; weekdays 8:30 a.m. to 5 p.m.
  • Sheriff incident records and warrant-service routing: Cleveland County Sheriff, 100 Justice Place; nonemergency 704-484-4822 or control 704-484-4888
  • Current local custody: Cleveland County Detention Center, 407 McBrayer Street, Shelby; 704-669-3001; staffed around the clock
  • Fingerprint-based personal record review: North Carolina State Bureau of Investigation Right to Review, 3320 Garner Road, Raleigh, NC 27626-0500; 919-582-8660
  • Police and incident reports: contact the Sheriff or city police department whose officer created the report
  • Expunction filings: begin with the Cleveland County Clerk and the current Judicial Branch form for the applicable Article 5 remedy

The Sheriff has not posted a separate records-request form, fee schedule, or promised response time. Call first to identify the right division. The Civil Division, on the second floor of the Law Enforcement Center at 100 Justice Place, handles most incident reports and warrant service. Filed case documents remain with the Clerk, not the Sheriff or the county's administrative request address.